Help Videos
Learn how to open an FxPro trading account.

Learn how to open an FxPro trading account.


As a regulated, MiFID-compliant European broker, we strive to provide our clients with superior ECN order execution, and as a leading ECN broker it is our responsibility and priority to treat all of our clients on an equal and fair basis. The following general rules apply when you open a Trading Account with us.
As our client, you are given the option to place the following orders for execution:
FxPro's operation time: round-the-clock (24 hours) from 00:00 (Cyprus Time) Monday through 24:00 (Cyprus Time) Friday. Cyprus Time (GMT+2) is indicated as the server time in the market watch window of the FxPro cTrader trading terminal. Holidays are announced to your registered email. During the above listed time we operate multilingual Customer Support (Help Desk), available 24/5, should you require any further clarification of holidays.
*Every day between 23:59 – 00:05 ECN trading may be halted for 6 minutes.
We take all necessary steps to obtain the best possible result for our clients when executing their trading orders:
ECN Execution venues are the entities within which the orders are placed or to which FxPro transmits orders for execution on behalf of a client. For the purposes of orders for the financial instruments provided by FxPro, we act as principal and not as agent on the client's behalf. Even though FxPro may transmit your orders for ECN execution through its ECN platform to liquidity providers this is done in the name of FxPro and contractually the company is the counterparty to your trades. Therefore, FxPro is the sole execution venue for the execution of the client's orders.
Charts in the terminal are built and shown only for Bid prices. However, for the opening of long positions and closing of short ones, Ask price is always used. But the ASK price is not shown in the chart in any way and it cannot be sent. More scrutiny and review is available by enabling the "Show Ask line" parameter. After this command has been executed, an additional horizontal line corresponding with the current Ask price of the last bar will appear in the chart.
A lock or hedge position appears when a client opens a trade for the same volume in the contrary direction of one already open. This is not the same as closing the initial trade, since the lock position requires that both remain open.
When you open a lock position (the contrary position) you will not be asked for additional margin as long as your Margin Level is higher than 100% on your Trading Account.
Since the Margin Level ratio expresses the relation between the Equity and the Used Margin (Margin Level = [Equity / Used Margin] * 100) you can see that as long as you have positive Free Margin (Margin Level > 100%) you will be able to open lock positions without additional margin. If you don’t have positive Free Margin you won't be able to open any new position including lock.
You can check your Equity, Used Margin, Free Margin and Margin Level on the status line of your currency Trading Account.
In the exceptional instances where you face problems connecting to our servers and need to place, modify, erase, or close trades or require any type of action on or information regarding your online Trading Account, please contact the trading desk immediately by phone on +357 25 969 239 as per the Terms and Conditions.
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FxPro Financial Services Ltd is authorised and regulated by the CySEC (licence no. 078/07).
Risk Warning: CFDs, which are leveraged products, incur a high level of risk and can result in the loss of all your invested capital. Therefore, CFDs may not be suitable for all investors. You should not risk more than you are prepared to lose. Before deciding to trade, please ensure you understand the risks involved and take into account your level of experience. Seek independent advice if necessary.

