When you uninstall cTrader, there are also some temp folders that must be deleted in order to successfully remove it. Please follow the instructions below to completely remove cTrader from your PC:
Uninstall the cTrader via control panel, then:
- Under Documents remove cTrader and cAlgo
- Under ''C:/Users/user/AppData/Roaming/'' remove: Fxpro-cAlgo, FxPro-cTrader, FxPro-cTraderUsers
- Under ''C:/Users/user/AppData/Local/Apps/2.0/'' delete this folder
You can then proceed to re-download.