Log in to your FxPro Direct, click on the arrow next to your account number and select 'Reactivate account'. Our Back Office department will then deal with your request. Alternatively we can request this for you.
Please note that if your documents are outdated, we may require updated ones prior to your reactivation request.
Please note that live accounts are disabled after 6 months of inactivity, but you may however reactivate them. Unfortunately, demo accounts cannot be reactivated, but you may open additional ones via FxPro Direct.
Note: The live account balance displayed in FxPro Direct prior to your reactivation request may not be accurate. This is because the system logs the balance at the time you logged in to the trading platform and not when you logged out, and thus your last trades are not reflected in the balance displayed in FxPro Direct. Once the account has been reactivated, the accurate balance will be displayed.