17 January 2015, London. FxPro Group would like to take this opportunity to thank you for your patience following on from Thursday’s CHF market events, and to highlight our commitments to our clients.
- We honour our promises, negative balance protection continues to be enforced on all retail trading accounts. Our team has been working to manually correct any negative balances that remain on your trading platforms. This process should now be complete.
- Your funds remain protected and completely segregated from the capital FxPro uses to meet its collateral requirements.
- We also offer broker to broker transfers for those wishing to withdraw their funds from other brokers experiencing difficulties.
Thursday’s events were an upset for the entire industry, but one that we have responded to quickly and with composure. We intend to continue moving forward, providing you with better tools and services, even better prices and the most professional conditions in the industry.
FxPro is an award-winning online broker, serving retail and institutional clients in more than 170 countries. FxPro provides access to competitive pricing and deep liquidity with no-dealing-desk intervention (subject to the FxPro Order Execution Policy) via its advanced trading platforms, superior execution technologies and algorithmic tools.
FxPro Group Limited is the holding company of FxPro Financial Services Ltd, FxPro UK Limited, FxPro Global Markets MENA Limited and FxPro Global Markets Limited.
FxPro Group Limited is the holding company of FxPro UK Limited, FxPro Financial Services Ltd, FxPro Global Markets MENA Limited, and FxPro Global Markets Ltd. FxPro UK Limited is authorised and regulated by the Financial Conduct Authority (registration no. 509956). FxPro Financial Services Ltd is authorised and regulated by the Cyprus Securities and Exchange Commission (licence no. 078/07) and by the Financial Services Board (authorisation no. 45052). FxPro Global Markets MENA Limited is authorised and regulated by the Dubai Financial Services Authority (reference no. F003333). FxPro Global Markets Ltd is authorised and regulated by the Securities Commission of the Bahamas (licence no. SIA-F184).