info
Trade Responsibly.
Trade Responsibly.Trade Responsibly.CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Invest Responsibly: Trading CFDs involves significant risks.

Having problems funding
your FxPro account using a card?

We are here to help!

Follow the instructions below to resolve your deposit issues as quickly as possible.

Limit Alert

Please note that you can only make two unsuccessful deposit attempts within 10 minutes. If you continue to make further failed payments, your card may be blocked by your bank. This is a necessary measure in order to prevent fraudulent transactions being made.

If the above recommendations failed to solve the issue, try contacting your bank, following the suggestions below.

Check the balance.

Make sure your card has enough funds to make a payment. You can usually find out the balance amount via your personal bank account platforms (on the website, mobile app or via SMS-request). If the card balance is insufficient, you should top it up first.

Re-request a verification code.

Make sure that you correctly enter the one-time password sent by the bank via SMS. If an error has occurred, you will need to retype the card data in FxPro Direct, before requesting the 3D-secure code once again.

All questions relating to 3D-secure – such as receiving or entering codes – should be directed towards your bank, using the contact phone number indicated on the back of the card.

Check banking restrictions.

Make sure your card limit has not been exceeded by the new payment; also find out if it supports online payment transactions.

You should find the above information within your online personal bank account. If you are still unable to resolve your problem, we advise that you contact the card issuer.

Primary solutions
Back to the payment page

1   Based on 60+ UK and international awards.

2   Cryptocurrency CFDs are currently unavailable to clients of FxPro Financial Services Ltd and FxPro Global Markets MENA Limited.

3   More payment options available. Payment methods vary depending on selected jurisdiction and country of residence.

4   FxPro Markets is only available to clients of FxPro Financial Services Ltd.