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FxPro Help Centre

Featured articles

Safety
How can I protect my online data?
Accounts
How do I open a live trading account?
Verification
Are my personal details secure with you?
Verification
What documents do you require?
MT4 & MT5 Platform
Are your platforms compatible with Mac?
MT4 & MT5 Platform
Why is the 'Modify' button greyed out when I try to set SL/TP for an existing order?
FxPro Edge Platform
Why is the Modify position button greyed out when I try to set SL/TP for an existing order?
Deposit/Withdrawal
What methods can I use to deposit funds into my FxPro account?
Deposit/Withdrawal
How do I transfer funds from my FxPro Wallet to my trading account?

Safety

  • How can I protect my online data?
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About the Company

  • How long has FxPro been in business?
  • What are the advantages of trading with FxPro?
  • Where are your offices?
  • Who are your regulators?
  • How can I register as an Introducer?
  • When and how are IB commissions paid?
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Accounts

  • How do I open a live trading account?
  • Can I open a corporate account?
  • Do you offer swap-free accounts?
  • Can I open a joint account?
  • Can I open more than one account with FxPro?
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Verification

  • Are my personal details secure with you?
  • What documents do you require?
  • How can I upload or send my documents to you?
  • What should I do if I fail the appropriateness test?
See all articles

MT4 & MT5 Platform

  • Are your platforms compatible with Mac?
  • Do you allow the use of trading algorithms on your platforms?
  • How do I log in to the MT4 trading platform?
  • How do I place a new order in MT4?
  • How do I close a position on MT4?
  • How do I place a pending order on MT4?
See all articles

cTrader Platform

  • How do I close a position on cTrader?
  • How do I log in to the cTrader platform?
  • How do I create a new order in cTrader?
  • How do I place a pending order?
  • How do I modify or delete a pending order in cTrader?
  • How can I set up single click or double click trading?
See all articles

FxPro Edge Platform

  • How do I log in to the FxPro Edge trading platform?
  • How do I place a new order?
  • How do I close a position on FxPro Edge?
  • Why is the Modify position button greyed out when I try to set SL/TP for an existing order?
  • Can I add custom indicators or EAs to FxPro Edge?
See all articles

Trading & Execution

  • What is a CFD?
  • How is a currency pair read?
  • What spreads do you offer?
  • Why has my pending order not been executed?
  • What commissions will I be charged for trading?
  • What instruments do you offer for trading?
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Deposit/Withdrawal

  • What is the recommended minimum amount?
  • Is it possible to lose more money than I deposited?
  • How do you keep Clients funds safe?
  • What methods can I use to deposit funds into my FxPro account?
  • What is the FxPro Wallet?
  • How do I deposit funds to my FxPro Wallet?
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FxPro Direct (Web)

  • What is FxPro Direct and how can I login?
  • How do I reset my password for FxPro Direct?
  • How do I upload documents?
  • How do I edit my profile information?
  • How do I reset the password of my trading platform?
  • How can I reactivate my account?
See all articles

FxPro App

  • What is the FxPro App?
  • How many trading accounts can I open in the FxPro App?
  • How can I register on the FxPro App?
  • What payment methods are available on the FxPro App?
  • Can I fund my FxPro Wallet using the App?
  • Can I transfer funds using the FxPro App?
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VPS

  • What is the FxPro VPS?
  • How much does the FxPro VPS cost?
  • How do I sign up for FxPro VPS?
  • How can I cancel my VPS subscription?
  • What should I do if I forget my FxPro VPS password?
  • How do I set up my FxPro VPS?
See all articles
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