Trade Responsibly. Trade Responsibly.CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 84.69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
FxPro Help Centre: Deposit/Withdrawal
  1. FxPro Help Centre
  2. Deposit/Withdrawal
  3. What should I do if I have not received my withdrawal?

What should I do if I have not received my withdrawal?

If you have made a withdrawal request via Bank Transfer and have not received your funds within 5 working days, please contact our Client Accounting Department at accounting@fxpro.com, and we will provide you with a Swift Copy.

If you have made a withdrawal request via Credit/Debit Card and have not received your funds within 10 working days, please contact our Client Accounting Department at accounting@fxpro.com and we will provide you with the ARN number.
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  1. What is the recommended minimum amount?
  2. Is it possible to lose more money than I deposited?
  3. How do you keep Clients funds safe?
  4. What methods can I use to deposit funds into my FxPro account?
  5. What is the FxPro Wallet?
  6. How do I deposit funds to my FxPro Wallet?
  7. How do I withdraw funds from my FxPro Wallet?
  8. What are the available currencies for my FxPro Wallet?
  9. How do I transfer funds from my FxPro Wallet to my trading account?
  10. Can I change my FxPro Wallet (Vault) currency?
  11. What conversion rates do you use?
  12. How long do Bank Wire transfers take and what are the fees?
  13. How can I withdraw if the card I used to deposit has been cancelled or expired?
  14. Can I transfer funds between my FxPro Wallet and trading accounts during the weekend?
  15. How can I withdraw via Bank Wire method?
  16. How can I obtain your bank details?
  17. How long should i wait for my withdrawal to reach my bank account?
  18. How long does it take to process my withdrawal request?
  19. How long does it take for my funds to be deposited into my FxPro Wallet?
  20. Which method should I use for withdrawal?
  21. Do you charge any fees for deposits or withdrawals?
  22. What currencies can I use to fund my FxPro Account?
  23. Which Credit/Debit cards do you accept?
  24. What should I do if I have not received my withdrawal?
  25. Why has my Credit/Debit card deposit been declined?
  26. How to fund your account
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